A New Approach to Knowledge-Sharing Within Organizations

Sharing knowledge about how things are to be done is a crucial capability for corporations, as they try to ensure quality and consistency in the face of constant pressure from competitors. Startups may get by relying on team members observing and learning from one another, but in any medium-sized or large corporation, structural and geographical separation, a wide array of tasks and functions, and constant employee turnover and movement make this knowledge transfer a perpetual challenge.