
Ellie Davies
Summary.
In the past 20 years, the agile approach to improving products, services, and processes has swept the business world. It calls for organizations to adopt small, empowered, cross-functional teams, break initiatives or challenges into small modules, and develop solutions using rapid prototyping, tight customer-feedback loops, and quick adaptation. Rooted in software development, agile has spread to many other functions, and some companies have turned much of their organization, including the C-suite, into agile teams.