Build a Corporate Culture That Works
Start by thinking about the dilemmas your people will face. by Erin Meyer
Paul Eis
Summary.
At the beginning of my career, I worked for the health-care-software specialist HBOC. One day, a woman from human resources came into the cafeteria with a roll of tape and began sticking posters on the walls. They proclaimed in royal blue the company’s values: “Transparency, Respect, Integrity, Honesty.” The next day we received wallet-sized plastic cards with the same words and were asked to memorize them so that we could incorporate them into our actions. The following year, when management was indicted on 17 counts of conspiracy and fraud, we learned what the company’s values really were.
Read more on Organizational culture or related topics Organizational decision making, Managing employees, Hiring and recruitment, Decision making and problem solving, Management communication and Management philosophy
A version of this article appeared in the July–August 2024 issue of Harvard Business Review.
Read more on Organizational culture or related topics Organizational decision making, Managing employees, Hiring and recruitment, Decision making and problem solving, Management communication and Management philosophy