Harvard Business Review LogoHuman resource managementCase Study: Can You Fix a Toxic Culture Without Firing People? by Francesca GinoFrom the Magazine (November–December 2018)James Graham/Getty ImagesPostPostShareSaveBuy CopiesPrintSummary. Leer en españolLer em portuguêsPostPostShareSaveBuy CopiesPrintThe flight attendant had to ask her twice, “Anything to drink, ma’am?”A version of this article appeared in the November–December 2018 issue of Harvard Business Review.PostPostShareSaveBuy CopiesPrintRead more on Human resource management or related topics Motivating people and Downsizing
