Case Study: Should We Deploy a Gen AI Salesbot?

“It’s so nice to feel excited about something again,” Jeannie Weiss said to John Bart, her chief technology officer. The pair were in an Uber on their way to the Austin airport after attending an AI conference together. Jeannie’s fingers tapped the sideboard of the car in time to the folk music on the radio. “I feel as if we’ve been on the defense for the past five years with Covid, the tight labor market, inflation. I’m ready to go on the offense again.”