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Teach AI to Work Like a Member of Your Team
Technology & Operations Digital ArticleBy reverse engineering your team's workflow, you can customize generic AI tools to fit your processes. -
Two Frameworks for Balancing AI Innovation and Risk
Technology and analytics Digital ArticleHow to weigh these competing demands. -
Using Blockchain to Build Customer Trust in AI
Blockchain Digital ArticleLessons from FICO. -
What the 2024 CrowdStrike Glitch Can Teach Us About Cyber Risk
Gestão de Segurança de TI Digital ArticleEfforts to manage cyber risk must be transparent, structured, justifiable, and agile. -
Research: Consumers Don’t Want AI to Seem Human
Customer experience Digital ArticleStudies have shown that people dislike attempts to make AI convincingly human. But emphasizing the essential role of humans in AI tools can help reduce resistance to adoption. -
How to Make Everyone Great at Data
Data management Digital ArticleSteps managers can take to make sure everyone sees data as a crucial part of their job. -
6 Ways AI Changed Business in 2024, According to Executives
Analytics and data science Digital ArticleAn annual survey of Fortune 1000 and global business leaders shows how companies are doubling down on data projects that they’ve struggled with in the past. -
How to Marry Process Management and AI
Generative AI SpotlightMake sure your people and your technology work well together. -
AI and Organizational Transformation
Management Digital ArticleProcess management has long been a go-to method for achieving the improvements in operational performance that stakeholders constantly demand. By applying... -
Digital Twins Aren’t Just for Big Businesses
AI and machine learning Digital ArticleA five-step process to help small and medium-sized companies capture the value these tools can offer. -
How Gen AI and Analytical AI Differ — and When to Use Each
Generative AI Digital ArticleA guide to pairing the right tech with the right use case. -
Turn Employee Feedback into Action
Information management SpotlightKnow what to listen for—and how to respond. -
A Better Way to Link Sales and Marketing
Sales and marketing Magazine ArticleCompanies are inhibited by siloed customer data. Digital customer hubs can help. -
Personalization Done Right
AI and machine learning Magazine ArticleThe five dimensions to consider—and how AI can help -
What Companies Get Wrong About the Employee Experience
Management Digital ArticleIn this issue's Spotlight, Ethan Bernstein, Michael Horn, and Bob Moesta, the authors of "Why Employees Quit," delve into a widespread failure to provide... -
A Toolkit to Help You Manage Uncertainty Around AI
Management Digital ArticleHow to classify the type of uncertainty you’re facing and respond accordingly. -
Data Collectives Are the Next Frontier of Labor Relations
Management Digital ArticleAs AI becomes more valuable, companies need an organizational model to navigate who owns, controls, and profits from data. -
When It Comes to Influencers, Smaller Can Be Better
Marketing Magazine ArticleCompanies that rely on celebrities with lots of followers are missing out. -
Where Data-Driven Decision-Making Can Go Wrong
Decision making and problem solving Magazine ArticleFive pitfalls to avoid -
There Really Is a “Sales Gene”
Sales and marketing Magazine ArticleOf the employees we studied, those with superior sales performance were genetically different from the rest of the group.
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HBR Guide to Data Analytics Basics for Managers Toolkit, Updated and Expanded
Strategy & Execution Book79.95View Details Newly Updated and Expanded. Today's business environment brings with it an onslaught of data, but leaving the analysis to others in your company just... -
HBR Guide to Generative AI for Managers Toolkit
Management Book79.95View Details Leverage gen AI to save time, innovate faster, and lead effectively. You're probably aware that generative AI can output quality text and create stunning... -
Investigating Roemer's Law: Would Increased Hospital Capacity Drive Higher Utilisation?
Management Case Study11.95View Details Set in August 2024, the case describes the task Cindy Chua, a Senior Data Analyst at a large public hospital in Singapore, has on hand. She was tasked... -
HBR Guide to Generative AI for Managers
Management Book21.95View Details Leverage gen AI to save time, innovate faster, and lead effectively. You're probably aware that generative AI can output quality text and create stunning... -
Mindmasters: The Data-Driven Science of Predicting and Changing Human Behavior
Management Book30.00View Details A fascinating exploration of how algorithms penetrate the most intimate aspects of our psychology--from the pioneering expert on psychological targeting.... -
Personalized: Customer Strategy in the Age of AI
Management Book32.00View Details In a world where consumers expect more--instantly and seamlessly--personalization is a strategic imperative. Consumers want personalized experiences,... -
The Year in Tech, 2025: The Insights You Need from Harvard Business Review
Management Book22.95View Details A year of HBR's essential thinking on tech--all in one place. Generative AI, biometrics, spatial computing, electric vehicles--new technologies like these... -
Artificial Intelligence Library, 2nd Edition: How to Remain Competitive in a Generative AI World
Management Special Offer185.00View Details What should you and your company be doing to ensure success in the AI era? This specially priced, 7-item digital library is a must-have for managers who... -
Human + Machine, Updated and Expanded: Reimagining Work in the Age of AI
Management Book32.00View Details AI--including generative AI--is radically transforming business. Are you ready? Accenture technology leaders Paul Daugherty and Jim Wilson provide crucial... -
Fusion Strategy: How Real-Time Data and AI Will Power the Industrial Future (Ebook and Mini Masterclass with Vijay Govindarajan)
Management Book39.95View Details Two world-renowned experts on innovation and digital strategy explore how real-time data and AI will radically transform physical products--and the companies... -
The AI-Savvy Leader: Nine Ways to Take Back Control and Make AI Work
Management Book32.00View Details Leaders, don't let AI get the best of you. The AI transformation is underway, but where are the leaders who will ensure their companies implement AI successfully... -
The Latest Research: Generative AI
Management Tool59.95View Details Spur the GenAI conversations that will move your organization forward. There's plenty of uncertainty surrounding GenAI. Security breaches, ethical considerations,... -
AI for Leaders: The HBR Collection on Bridging Strategy and Technology
Management Special Offer95.00View Details When making strategic decisions about AI, you - not your tech team - should be leading the way. Today, every leader needs to have a high-level understanding... -
Ubiquitous Surveillance (A)
Organizational Development Case Study11.95View Details This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values.... -
Ubiquitous Surveillance (B)
Organizational Development Case Study5.00View Details This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values.... -
Civilia Engineering: Cultivating value through a data-driven culture
Management Case Study11.95View Details No company can grasp the potential of AI until it has set up a data-driven culture enabling employees to create value from the insights that emerge from... -
Fusion Strategy: How Real-Time Data and AI Will Power the Industrial Future
Management Book35.00View Details Two world-renowned experts on innovation and digital strategy explore how real-time data and AI will radically transform physical products--and the companies... -
ELC Analytics_Appendix_Consumer Feedback Data
Management Case Study5.00View Details The Estée Lauder Companies (ELC) is a leading manufacturer and marketer of prestige skincare, makeup, fragrance, and haircare products with annual sales... -
Generative AI: Tools for Preparing Your Team for the Future
Management Book99.95View Details The world is transfixed by the marvel (and possible menace) of ChatGPT and other generative AI tools. It's clear Gen AI will transform the business landscape,...
