Frontline workers are a core component of many organizations. As the employees who most often interact with customers and directly produce goods and services, they play a vital role in how companies create and sell their core offerings. Currently, however, in many industries, these employees often don’t have the right tools to do their work quickly, easily, and securely. With digital transformation opening up new ways for organizations to compete with and find advantages over rivals, decision makers should consider how digital tools can improve operational efficiency and job satisfaction in frontline work.