
HBR Staff; curtoicurto/ Yagi Studio/ Getty Images; Unsplash
Summary.
Generative AI must seem like a superweapon to malicious actors who aim to sow discord online. Deep-fake videos impersonate public figures with unprecedented fidelity, swarms of conversational chatbots stoke conflict via personalized appeals, and efforts to detect and mitigate such campaigns remain in their infancy.