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Spotlight Series/What’s Your Gen AI Strategy?
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AI and machine learning

Helping Employees Succeed with Generative AI

How to manage performance when new technology brings constant and unpredictable change by Paul Leonardi

From the Magazine (November–December 2023)
Michael Brandon Myers
Spotlight Series  /  What’s Your Gen AI Strategy?

Summary.   

If one universal law regarding the adoption of new technologies existed, it would be this: People will use digital tools in ways you can’t fully anticipate or control. The arrival of generative-AI-based technologies using large language models (LLMs) such as ChatGPT and Bard raises a critical question for leaders in all types of organizations: How can you manage employees when the capabilities at their fingertips are constantly changing and the effects of those changes are unpredictable?

Read more on AI and machine learning or related topics Continuous learning, Employee performance management, Enterprise computing, Managing employees, Organizational change and Generative AI
A version of this article appeared in the November–December 2023 issue of Harvard Business Review.
Spotlight Series  /  What’s Your Gen AI Strategy?
Read more on AI and machine learning or related topics Continuous learning, Employee performance management, Enterprise computing, Managing employees, Organizational change and Generative AI

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