How Companies Should Weigh In on a Controversy
A better approach to stakeholder management by David M. Bersoff, Sandra J. Sucher and Peter Tufano

Susan Barnett
Summary.
On April 1, 2023, just as the March Madness college basketball tournament was getting underway, the transgender influencer Dylan Mulvaney uploaded a sponsored post to Instagram to promote Bud Light. The backlash was immediate and cut deep. The beer brand was condemned by social conservatives across the United States, who launched a boycott.
Read more on Corporate communications or related topics Public relations, Politics, Social movements, Corporate social responsibility, Social and global issues, Climate change and Business and society
A version of this article appeared in the March–April 2024 issue of Harvard Business Review.
Read more on Corporate communications or related topics Public relations, Politics, Social movements, Corporate social responsibility, Social and global issues, Climate change and Business and society