How Generative AI Improves Supply Chain Management
It can cut decision-making time from days to minutes and dramatically improve results. by Ishai Menache, Jeevan Pathuri, David Simchi-Levi and Tom Linton

Alana Paterson
Summary.
Companies face a variety of complex challenges in designing and optimizing their supply chains. Increasing their resilience, reducing costs, and improving the quality of their planning are just a few of them. Over the past few decades, advances in information technologies have allowed firms to move from decision-making on the basis of intuition and experience to more automated and data-driven methods. As a result, businesses have seen efficiency gains, substantial cost reductions, and improved customer service.
Read more on Supply chain management or related topics Business management, Generative AI, Decision making and problem solving and Analytics and data science
A version of this article appeared in the January–February 2025 issue of Harvard Business Review.
Read more on Supply chain management or related topics Business management, Generative AI, Decision making and problem solving and Analytics and data science