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Summary.
Across every industry, digital technologies have proved to be powerful tools for streamlining processes and automating workflows. In healthcare, the introduction of Electronic Health Records (EHRs) was hailed as a groundbreaking cure to the inefficiency of paper-based systems. But as many healthcare providers have now learned, digitizing a pointless or poorly designed process can make it even harder for employees to get their work done. The numbers are stark: a study in the Annals of Internal Medicine revealed that doctors in outpatient settings spend just 27% of their day in face-to-face patient care, while half of their time is consumed by EHRs and desk work.