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How to Be a Leader Who Stays True to Their Ethics

September 15, 2021
HBR Staff/ artpartner-images/Getty Images

In September 2016, Wells Fargo announced that it would pay $185 million to settle a lawsuit filed by federal regulators and the city and county of Los Angeles, admitting that employees had opened as many as 1.5 million accounts without customer authorization over a five-year period. These unethical practices resulted in an immediate drop the company’s stock prices and it continued to underperform by a significant margin.

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