How to Become a Supercommunicator at Work

In 1995, Elaine and Arthur Aron, a husband-and-wife team of research psychologists at the State University of New York–Stony Brook, began wondering how regular people (like colleagues at work) manage to connect with each other without feeling like anyone is overstepping. They were particularly interested in determining if there was a way to make strangers — say, someone from accounting, and someone else from marketing — into friends, no matter how much or little they had in common.