Harvard Business Review LogoOperations strategyHow to Get Honest and Substantive Feedback from Your Customers by Geoff Tuff, Steve Goldbach and Elizabeth LascazeSeptember 15, 2023SvetaZi/Getty ImagesPostPostShareSaveBuy CopiesPrintSummary. Leer en españolLer em portuguêsPostPostShareSaveBuy CopiesPrint“How’s everything so far?”PostPostShareSaveBuy CopiesPrintRead more on Operations strategy or related topics Feedback and Customer-centricity