-
What the 2024 CrowdStrike Glitch Can Teach Us About Cyber Risk
Gestão de Segurança de TI Digital ArticleEfforts to manage cyber risk must be transparent, structured, justifiable, and agile. -
Want Your Company to Get Better at Experimentation?
Experimentation Magazine ArticleLearn fast by democratizing testing. -
Turn Employee Feedback into Action
Information management SpotlightKnow what to listen for—and how to respond. -
A Better Way to Link Sales and Marketing
Sales and marketing Magazine ArticleCompanies are inhibited by siloed customer data. Digital customer hubs can help. -
What Companies Get Wrong About the Employee Experience
Management Digital ArticleIn this issue's Spotlight, Ethan Bernstein, Michael Horn, and Bob Moesta, the authors of "Why Employees Quit," delve into a widespread failure to provide... - SPONSORED CONTENT FROM Notion
Supercharging Company Knowledge with AI
Technology and analytics ResearchPulse Survey Sponsored By Notion -
A New Approach to Knowledge-Sharing Within Organizations
Information management Digital Article“Evolvable scripts” are brief instruction sets that are easy to understand and remember, and allow room for employees to adapt to specific and changing needs. -
How One Major Healthcare Firm Became the Leader in Innovative AI Use
AI and machine learning Digital ArticleInterviews with the Blue Cross Blue Shield of Michigan management team identified seven principles that guided their actions. -
AI Success Depends on Tackling “Process Debt”
AI and machine learning Digital ArticleIt’s time to clean up the antiquated, functionally isolated, and customer-disconnected ways of doing work. -
How to Vet Information Before Making a Decision
Decision making and problem solving Digital ArticleFour questions to ask when you’re considering the evidence. -
Pro Sports Has a Piracy Problem
Intellectual property Digital ArticleNew research suggests an effective way to address it. -
To Work Well with GenAI, You Need to Learn How to Talk to It
Generative AI Digital ArticleRemember: Your computer isn’t a person. -
A Practical Guide for Marketers Who Want to Use GenAI
AI and machine learning Digital ArticleUnderstanding the risks, rewards, and how to get started. -
What CEOs Need to Know About the Costs of Adopting GenAI
Technology and analytics Digital ArticleA primer on the predictable — and often overlooked — expenses that come with implementing these tools. -
Has Generative AI Peaked?
Technology and analytics Digital ArticleThe proliferation of AI-generated clutter could spell disaster for LLMs and image-generators. -
How Generative AI Will Transform Knowledge Work
Technology and analytics Digital ArticleManagers can take steps to help employees realize the potential benefits. -
How Leading Consultancies Can Better Manage AI Risk
Technology and analytics Digital ArticleEight steps to navigate this new technological landscape strategically and ethically. -
Transform Business Operations with Process Mining
Technology and analytics Digital ArticleThe technology is quickly replacing observational and subjective approaches to understanding business processes. -
A Tool to Help Boards Measure Cyber Resilience
Cybersecurity and digital privacy Digital ArticleProper oversight starts with gathering the right information. -
How One Health System Got Rid of Bureaucratic Busywork
Process management Digital ArticleA simple solution saved thousands of hours.
-
HBR Guide to Data Analytics Basics for Managers Toolkit, Updated and Expanded
Strategy & Execution Book79.95View Details Newly Updated and Expanded. Today's business environment brings with it an onslaught of data, but leaving the analysis to others in your company just... -
JPMorganChase: Leadership in the Age of GenAI
Management Case Study11.95View Details -
Wasabi Technologies (B)
Sales & Marketing Case Study5.00View Details Set in 2019, the "Wasabi Technologies (A)" case centers on Wasabi Technologies (Wasabi), a successful hot cloud storage company based in Boston, Massachusetts.... -
Investigating Roemer's Law: Would Increased Hospital Capacity Drive Higher Utilisation?
Management Case Study11.95View Details Set in August 2024, the case describes the task Cindy Chua, a Senior Data Analyst at a large public hospital in Singapore, has on hand. She was tasked... -
Worxogo: Nudging for High Employee Performance
{{MajorSubject}} Case Study11.95View Details Based on their extensive consulting and advisory experience in large-scale consulting transformations for various large enterprises, Ramesh Srinivas and... -
Zoho Corporation: The Tale of a Purpose-Driven Profit-Making Firm
{{MajorSubject}} Case Study11.95View Details Zoho Corporation Ltd. (Zoho) was a privately held technology company that provided a suite of software applications for businesses of all sizes. The company... -
Blueprint for an Integrated IT Architecture
Management Case Study8.95View Details Organizations need to develop digital business capabilities essential for functioning and competing in a digital economy. As identified by Ross et al.... -
Uniswap: Fighting a Vampire Attack (A)
Management Case Study11.95View Details This is the first of a three-case series that explores the challenges faced by Uniswap, a key player in the decentralized finance (DeFi) sector. Founded... -
Customer Data Privacy
Management Case Study8.95View Details This note provides an overview of the evolving landscape of customer data privacy in 2023. It highlights two pivotal aspects that make privacy a central... -
The Trouble in Streaming: Looking to Disrupt Netflix
Management Case Study11.95View Details Susan DeLuca, the chief executive officer of Eurostar Pictures (Eurostar), was under pressure from her board to define a new direct-to-consumer strategy... -
TetraScience: Unlocking the Power of Scientific Data
Management Case Study11.95View Details After pivoting from a focus on hardware to a focus on scientific data, TetraScience, led by veteran SaaS executive, Patrick Grady and Founder Spin Wang,... -
HBR Guide to Critical Thinking Toolkit
Management Book79.95View Details You're facing a problem at work. There are many ways you can approach it, but each comes with its own pros and cons. How do you sort through all the information... -
Ransomware Attack at Colonial Pipeline Company
Management Case Study11.95View Details On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen... -
Ransomware Attack at Springhill Medical Center
Management Case Study11.95View Details In July, 2019, Springhill Medical Center ("SMC") in Mobile, Alabama fell prey to a malicious ransomware attack that crippled the hospital's internal network... -
HBR Guide to Critical Thinking
21.95View Details Tackle complex situations with critical thinking. You're facing a problem at work. There are many ways you can approach the situation, but each comes... -
Wobot.ai: Casual Sexism and Personal Brand Crisis
Management Case Study11.95View Details In September 2021, the chief human resources officer of the video intelligence firm Wobot.ai saw a negative review on the online platform Glassdoor, which... -
Microsoft: Talent Attraction and Retention for the Metaverse
Management Case Study11.95View Details By January 2022, approximately 100 employees from Microsoft Corporation's (Microsoft) HoloLens division, which had pioneered augmented reality (AR), quit.... -
Elon Musk's Twitter Deal: Valuation and Financing of the Leveraged Buyout
Management Case Study11.95View Details On April 14, 2022, Elon Musk offered to buy Twitter Inc. for US$54.20 per share, for a total cost of US$44 billion. Musk hoped to make the social media... -
Note on Cyberattacks and Regulatory Regimes
Technology & Operations Case Study8.95View Details Supplements "SolarWinds Confronts Sunburst" (723-357, -368) to provide context on types of cyberattacks and their costs, as well as-at the time of the... -
Meta: A New Direction To Leadership
Organizational Development Case Study11.95View Details On October 28, 2021, Mark Zuckerberg, founder, chief executive officer, and chair of Facebook Inc. (Facebook), announced Facebook's name change to Meta...
