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Research: What Happens When Influencers Turn Off Comments

August 20, 2024
HBR Staff

Public figures, from Oprah to Selena Gomez, have restricted access to their social media comments in response to online criticism, whether on a temporary or permanent basis. This decision seems rational; those in the public eye are often highly scrutinized, and disabling comments can be a first line of defense to protect their mental health.

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