Work volumes, staff shortages, and long hours are testing the limits of health-care workers and may increase the risk that prospects will avoid the sector. Surveys indicate many doctors and nurses feel stressed, exhausted, frustrated, and burned out. Old ways of organizing the health-care workforce are no longer relevant or effective. Now is the time to make lasting changes that require human innovation.
Health care needs innovation to tackle this crisis. While health-care innovation typically conjures visions of cutting-edge technology, even transformative technology is not a solution on its own—rather, it’s an enabler of human innovation. A recent HBR-AS report looked at ways health-care organizations are using technology to help the workforce innovate.
On Thursday, May 11, in a live, interactive webinar, Alex Clemente shared findings from HBR-AS’s report and its implications for the health care workforce. He then led a discussion with Lisa Collins and Kristy Duffey of Optum about the health-care workforce crisis and how innovation can help solve this crisis. This discussion focused on:
- The re-examination of the health-care workforce in the pandemic era
- How technology can be transformative in enabling human innovation
- The mental health and wellness of health-care professionals
- How forward-thinking health-care organizations are reimagining their workforces and reaping tangible benefits