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Why CEOs Should Think Twice Before Using AI to Write Messages
AIと機械学習 Magazine ArticleIf you have to do it, be transparent about it. -
Research: How Tencent Built Trust with Users During a Moment of Upheaval
Business and society Digital ArticleThree lessons for other digital platforms. -
If You Want Your Team to Use Gen AI, Focus on Trust
Transparency Digital ArticleHow one firm got more employees on board. -
Using Blockchain to Build Customer Trust in AI
Blockchain Digital ArticleLessons from FICO. -
Research: Do New Hires Really Understand Your Policies?
Business ethics Digital ArticleA new study suggests that employers overestimate how informed employees feel when they agree to policies, contracts, and even extra tasks at work — which can result in disengagement and turnover. -
How to Implement AI — Responsibly
Business law and ethics Digital ArticleFour ways nontechnical leaders can foster a culture that values ethical AI. -
Dynamic Pricing Doesn’t Have to Alienate Your Customers
Pricing strategy Digital ArticleDone right, it should serve the long-term interest of companies and customers alike. -
When New Hires Get Paid More, Top Performers Resign First
Transparency Digital ArticleResearch shows that unaddressed pay gaps will push veteran talent to find new jobs. -
The Lingering Cost of Instant Fashion
Business and society Digital ArticleConsumers should understand the side effects of business models — particularly the privatization of profit and the socialization of costs, including human and environmental harm. -
Corporate Advocacy in a Time of Social Outrage
Age and generational issues Big IdeaBusinesses can’t weigh in on every issue that employees care about. But they can create a culture of open dialogue and ethical transparency. -
HBR’s Picks on Managing Social and Political Issues at Work
Business and society Big IdeaArticles and podcast episodes on speaking up, employee activism, and politics. -
A Leader’s Guide to Navigating Employee Activism
Business and society Big IdeaHow companies can choose when — and whether — to act on employees’ concerns. -
When Business and Politics Collide
Management Digital ArticleToday's employees, particularly young ones, expect their employers to speak out about the social, political, and environmental issues they care about.... -
Maintaining Customer Loyalty in the Face of Inflation
Business and society Digital ArticleFive trust-building strategies. -
What It Means to Be a Moral Leader
Business and society Digital ArticleLeading your team to do things right is only half the job. You also need to do the right things. -
Accounting for Carbon Offsets
Management Magazine ArticleRobust reporting principles to improve today’s carbon-trading markets -
AI Can Be Both Accurate and Transparent
AI and machine learning Digital ArticleHistorically, tech leaders have assumed that the better a human can understand an algorithm, the less accurate it will be. But is there always a tradeoff? -
How to Create a Stakeholder Strategy
Business and society Magazine ArticleA data-driven approach to design, measurement, and implementation -
Research: The Complicated Effects of Pay Transparency
Compensation and benefits Digital ArticleA wave of recent studies looks at the impact of new laws on equity, productivity, turnover, and more. -
3 Strategies to Earn Consumer Trust in Email Marketing
Marketing Digital ArticlePeople prefer a personalized message — but are also skeptical of how companies use their data. Here’s how to thread the needle.
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The Latest Research: Hiring and Retention
Management Tool49.95View Details Hiring and retaining top talent are more critical than ever. The past few years have been marked by economic and political volatility, which has led to... -
Employment Is Dead: How Disruptive Technologies Are Revolutionizing the Way We Work
Management Book32.00View Details With disruptive technologies on the horizon, traditional employment models are becoming outdated. How will your organization adapt to the evolving landscape... -
The Clueless: Navigating an Ethical AI Marketing Dilemma
Management Case Study11.95View Details In March 2024, an ethical dilemma was presented to The Clueless AIGENCY (TCA), led by founder and chief executive officer Ruben Cruz, surrounding Aitana,... -
HBR Daily Leader: Everyday Wisdom for Exceptional Leadership
Management Book30.00View Details Learn, grow, and be inspired--every day. "HBR Daily Leader" provides 365 days' worth of insights and inspiration, an easy and enjoyable way to make your... -
Psychological Safety (HBR Emotional Intelligence Series)
Management Book19.99View Details Create a space where everyone can contribute and shine. Psychological safety is a shared belief within a team that it's OK to speak up, ask questions,... -
Click & Mortar at a Critical Juncture: The Challenges of Using AI in a Digital Marketing Agency
Management Case Study11.95View Details In 2023, artificial intelligence was experiencing unprecedented growth and development, affecting both client relations and company positioning in the... -
Matteo Hill at Drawn, Inc. (C)
Management Case Study5.00View Details This case, which concludes the scenario set up in "Matteo Hill at Drawn, Inc. (A)" (UVA-OB-1293) and "Matteo Hill at Drawn, Inc. (B)" (UVA-OB-1459), reveals... -
Authenticity, Identity, and Being Yourself at Work (HBR Work Smart Series)
Management Book22.00View Details Just be yourself, right? We're complex people. Professionally, we're recent graduates, employees, star performers, and first-time managers. But we're... -
Matteo Hill at Drawn, Inc. (B)
Management Case Study5.00View Details This case, a follow-up to "Matteo Hill at Drawn, Inc. (A)" (UVA-OB-1293), continues the debate about sharing the raw responses from employee pulse surveys.... -
Madame Lemy: When Life Gives You Lemons, Make Organic Deodorant
Management Case Study11.95View Details Madame Lemy, founded by makeup artist-turned-entrepreneur Holly Eve, launched an organic powder deodorant within the luxury consumer goods sector. The... -
Zhiyuan: Digital Transformation in Supply Chain Financing Service
Management Case Study11.95View Details One afternoon on January 10, 2020, Zhengting Chen, the chief executive officer of Sichuan Zhiyuan Digital Finance Information Technology Co., Ltd. (Zhiyuan),... -
HBR Insights Web3, Crypto, and Blockchain Collection (3 Books)
Management Book60.00View Details What do Web3, Crypto, and Blockchain really mean for business today? Like the dot-com bust before it, the crypto moment of the early 2020s seemed to rise... -
Supply Chain: Tools for Preparing Your Team for the Future
Management Book99.95View Details Disruptions in the global supply chain bring companies to a standstill. Supply and demand shocks. Labor shortages. International trade wars. As businesses... -
Supply Chain: The Insights You Need from Harvard Business Review
22.95View Details Disruptions in the global supply chain bring companies to a standstill. Supply and demand shocks. Labor shortages. International trade wars. As businesses... -
H&M, Rana Plaza, and Beyond: Fast Fashion Under the Microscope
Management Case Study11.95View Details "This case is set in August 2021, eight years after the Rana Plaza collapse in Bangladesh, which remains the deadliest fashion-garment incident to date.... -
Nest and Allpa Peru: Rendering Transparent Artisan Supply Chains
Management Case Study11.95View Details The Nest and Allpa Peru Case focuses on the issue of making supply chains transparent beyond the factory walls through to the artisan level. Retailers... -
Web3: Tools for Preparing Your Team for the Future
Management Book99.95View Details Web3 may be the next big disrupter in business. Don't be caught unprepared. Blockchain and crypto aren't just for speculators anymore--they're the backbone... -
Tony's Chocolonely: A Bittersweet Journey to Make Chocolate Slave-Free
Management Case Study11.95View Details Tony's Chocolonely is a Dutch chocolate company that prides itself on using slave-free labor within its supply chain. However, after it was revealed that... -
Breaking Through: Communicating to Open Minds, Move Hearts, and Change the World
Communication Book30.00View Details Pfizer's trailblazing communications leader, Sally Susman, reveals how we can break through the noise to get our message across and make positive change.... -
Web3: The Insights You Need from Harvard Business Review
22.95View Details Web3 may be the next big disrupter in business. Don't be caught unprepared. Blockchain and crypto aren't just for speculators anymore--they're the backbone...