What the Like Button Can Teach Us About Innovation
The process is more accidental than people think. by Martin Reeves and Bob Goodson

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Summary.
In 2022 one of us (Bob) was going through the onerous process of moving from one house to another when he stumbled upon an old sketch in his files. It depicted a prototype for a thumbs-up like button, made when Bob was the first employee at the review site Yelp. Today the like button can be found everywhere on the internet. It has transformed digital advertising and marketing and helped fuel the growth of the $250 billion social media industry. Most people assume it was invented by Facebook, the firm that first used it at scale. But intriguingly, the date on the sketch (May 18, 2005) preceded the adoption of the like button at Facebook by nearly four years.
Read more on Innovation or related topics Business history, Social media, Inventions, Experimentation, Design thinking, Customer-centricity, Open innovation, Talent management and Organizational culture
A version of this article appeared in the May–June 2025 issue of Harvard Business Review.
Read more on Innovation or related topics Business history, Social media, Inventions, Experimentation, Design thinking, Customer-centricity, Open innovation, Talent management and Organizational culture