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What To Do When the Devil Wears [Your Brand]

May 25, 2022
HBR Staff/Westend61/Polina Tomtosova/Getty Images

Protecting a brand’s equity and value should be one of an executive’s key responsibilities. Companies buy protection software and use blacklists to stop questionable publishers and endorsers from negatively portraying their brand, for example. But what happens when the brand is displayed unfavorably in an environment that the marketer can’t control?

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