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Why Managers Should Think More Like Hackers

April 6, 2023
Illustration by Mr. Nelson Design

Once while procrastinating at work, I stumbled upon the story of a computer hacker and cybercriminal, Albert Gonzalez. At 14, he was the ringleader of a group of mischievous computer geeks who hacked into NASA, drawing the attention of the FBI. Almost 13 years later, and after very little additional formal training, Gonzalez was prosecuted in one of the world’s largest and most complex identity theft cases — he and his colleagues had stolen more than 40 million credit card and ATM numbers.

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