Labor

The case for thumbs up/thumbs down instead of five stars.

Maimonides Medical Center’s long-running formal partnership between management and workers led to improved organization performance, worker engagement, and patient outcomes.

As global warming intensifies, it puts operational efficiency in tension with worker well-being.

A study of over 1 million job listings posted before and after the introduction of major gen AI tools reveals the effect they’re having on gig workers.

A look inside a complex process.

As AI becomes more valuable, companies need an organizational model to navigate who owns, controls, and profits from data.

New research shows how foreign-owned factories tend to be more productive, higher paying, and more technologically advanced. Here’s how U.S. companies benefit.

Most companies consider boundary-pushing activism to be a threat. But it can actually help future-proof your organization.

Three reasons why this period of automation is different.

Ride-hail platforms claim that drivers are largely motivated by the schedule flexibility gig work offers — but a seven-year study suggests there’s more to the story.

Apathy among customers has made tactics like boycotts and petitions far less effective in the gig economy.

Consumers should understand the side effects of business models — particularly the privatization of profit and the socialization of costs, including human and environmental harm.

New research examines how Instacart workers reacted to the sudden moralization of their jobs in 2020.

A new model for long-term collaboration, based on five principles.

A Chinese appliance maker considers expanding production to Mexico.

A Q&A with former National Labor Relations Board member Sharon Block.

Preparing workers for a changing workplace is as important as pay.

Beyond doing the right thing, responsible contracting attracts and cultivates talent, lifts employee morale, generates returns, and bolsters your brand.

When evaluating American firms, the public places a significant emphasis on the treatment of workers.

Six mistakes that companies make—and how they can do better