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Research: When Bonuses Backfire
Management Digital ArticleHow to rethink your incentive strategy and reward employees in ways that actually motivate them. -
Will Your Nudge Have a Lasting Impact?
Behavioral economics ResearchResearch suggests that the initial impact of this behavioral economics tool can fade over time. -
How to Get People to Seize Opportunities at Work
Behavioral economics Digital ArticleFive concepts from behavioral economics that companies can deploy to improve the take-up rates of products and programs. -
How a “Pay-to-Quit” Strategy Can Reveal Your Most Motivated Employees
Employee incentives Digital ArticleEverybody wins with this program. -
Research: How Risky Behavior Spreads
Risk management Digital ArticleLessons from the pre-vaccine days of the pandemic. -
Why You Should Warn Customers When You’re Running Low on Stock
Customer experience ResearchResearch suggests that transparency up front will improve customer satisfaction in the long run. -
Nudging Consumers to Purchase More Sustainably
Social and global issues Digital ArticlePeople say they want sustainable products — and that they’re willing to pay for them — but find excuses to not follow through. -
4 Ways to Remove “Sludge” from Health Care Processes
Behavioral economics Digital ArticleAdvice from three senior managers at Ascension. -
When People Listen to Happy Songs, the Market Outperforms
Finance & Accounting Magazine ArticleA new study shows that emotions really can drive stock prices. -
How Nonprofits Can Encourage Donors to Give More
Nonprofit organizations Digital ArticleThree research-backed strategies. -
Leaders: Stop Confusing Correlation with Causation
Organizational decision making Digital ArticleIt’s a common mistake — and as companies rely more on data, it’s an increasingly costly one. -
To Sell an Ugly Product, Just Call It That
Sales & Marketing Magazine ArticleA series of studies looked at how to market visually "atypical" produce--and found that honesty was the best policy. -
How to Manipulate Customers … Ethically
Behavioral economics Digital ArticleCompanies like Facebook and YouTube have been slammed for nudging users to adopt certain behaviors. Consider these three principles to avoid repeating their mistakes -
How to Be a Smart Contrarian
Behavioral economics Digital ArticleAvoid these four behavioral traps. -
How to Get Surgeons to Make Cost-Effective Decisions Without Jeopardizing Care
Behavioral economics Digital ArticleLessons from the University of Texas MD Anderson Cancer Center. -
How Susceptible Are You to the Sunk Cost Fallacy?
Behavioral economics Digital ArticleBeing smart won’t stop you from sinking more resources into a lost cause — but self-awareness might. -
China’s New Innovation Advantage
Globalization SpotlightChina is achieving a new level of global competitiveness, thanks to its hyper-adaptive population. -
Understanding China
Global Business SpotlightThis package begins with "What the West Gets Wrong About China," by Rana Mitter and Elsbeth Johnson, which discusses three fundamental misconceptions:... -
Algorithmic Nudges Don’t Have to Be Unethical
Analytics and data science Digital ArticleThese tools often benefit companies at the expense of workers — but there’s a better way.
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Like: The Button That Changed the World
Management Book32.00View Details A riveting, insider's look at the creation and evolution of the like button and what it reveals about innovation, business, and culture--and its profound... -
Bored Ape Yacht Club: No More Monkey Business
Management Case Study11.95View Details In late 2022, a difficult period for the cryptocurrency industry persisted, marking the middle of what many considered a "crypto winter." Popular tokens... -
PetWellClinic: Shifting from a Red to a Blue Ocean
Management Case Study11.95View Details From nearly bankrupt to a franchised chain of 150+ clinics and growing, PetWellClinic: Shifting from a Red to a Blue Ocean shows the use of blue ocean... -
How to Be a Reformist: Basic Attitudes
Management Case Study8.95View Details Ethics is not about solving moral dilemmas using theories specific to this discipline (cf. the technical note Ethics beyond dilemmas). This business ethics... -
Berkshire Hathaway: Covid-19 and the Great Disconnect
Strategy & Execution Case Study11.95View Details "We simply attempt to be fearful when others are greedy and to be greedy only when others are fearful." Warren Buffet, 1986 Letter to Shareholders. This... -
When More Is Not Better: Overcoming America's Obsession with Economic Efficiency
30.00View Details American democratic capitalism is in danger. How can we save it? For its first two hundred years, the American economy exhibited truly impressive performance.... -
Lemonade: Delighting Insurance Customers with AI and Behavioural Economics - A Disruptive InsurTech Business Model for Outstanding Customer Experience and Cost-Effective Service Excellence
Sales & Marketing Case Study11.95View Details This case explores InsurTech start-up Lemonade's disruptive new business model aimed at creating and delivering a 'shockingly great user experience' around... -
Tesla, Inc.: Supercharging Auto Sales
Leadership & Managing People Case Study11.95View Details This case describes the situation of Tesla, Inc. (Tesla), in mid-2019. Tesla had just successfully launched the more affordable Model 3, but sales of... -
Keeping it Clean During COVID-19: The Sanitizer Shortage
Sales & Marketing Case Study11.95View Details This case looks at the product shortages of N95 and N99 masks, hand sanitizers and wipes as a result of a new coronavirus, COVID-19. Students have to... -
Shoestring Arbitrage with Stock Buy-backs
Finance & Accounting Case Study11.95View Details The case analyses an opportunity of risk arbitrage associated with stock buy-backs (repurchases) available to retail shareholders in India. The opportunity... -
Consumers' Mental Accounting
Finance & Accounting Case Study8.95View Details When a consumer purchases an item, the presumption is that the benefit obtained from it exceeds the price paid-we can think of this difference as the... -
frog design (Multimedia Case)
Management Tool25.00View Details The case follows the genesis and development of Palo, a radical urban communications hub designed to replace payphone booths in Manhattan, through a joint... -
Updating Probabilities
Leadership & Managing People Case Study8.95View Details Individuals' judgement of probabilities-the likelihood of different events to occur, or the attribution of likely causes to what has occurred-is plagued... -
Stanford Management Company in 2017: Venture Capital and Other Asset Allocation
Finance & Accounting Case Study11.95View Details Greg Milani, Senior Managing Director of the Stanford Management Company, considers how much of Stanford's $27 billion endowment to allocate to early... -
Behavioral Economics and the Service Organization
Technology & Operations Case Study8.95View Details This note summarizes some important learnings from the study of behavioral economics of which service organizations should be aware in order to enhance... -
BEworks: Experimentation in Business
Sales & Marketing Case Study11.95View Details In 2016, a luxury cosmetic company approached BEworks Inc. (BEworks), a management consulting firm based in Toronto, Ontario, to gain a better understanding... -
Note on Behavioural Finance
Finance & Accounting Case Study8.95View Details Behavioural economics, a relatively new branch of study, formally began in the 1980s and has garnered increasing attention from economists and neuroscientists... -
GlobalGiving
Sales & Marketing Case Study11.95View Details Nonprofits are facing a growing challenge to retain donors. At a time when acquiring a new donor is three times as expensive as retaining an existing... -
Loss Aversion, Decision Weights, and the Perceived Value of a Risk Profile
Finance & Accounting Case Study8.95View Details MBA students are taught to use the expected monetary value (EMV) to evaluate risky opportunities. The reaction of individuals to risk, however, is far... -
From mHealth Hackathon to Reality: Diabetes Care
Strategy & Execution Case Study11.95View Details This case explores the development of a business plan for a mobile health application for diabetes care. The case depicts a student team excited about...