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When Another Senior Leader Is Threatening Your Reputation
Gestion du personnel Digital ArticleThree behaviors that can undermine you—and how to counteract them. -
3 Types of Silos That Stifle Collaboration—and How to Dismantle Them
Collaboration and teams Digital ArticleTargeted solutions to help you break down internal barriers. -
5 Pandemic-Era Lessons on Leading Through Drastic Change
Social and global issues Digital ArticleHow to succeed when disruption is the only constant. -
The Legal Landscape Around DEI Is Shifting. Your Messaging Should, Too.
Diversity and inclusion Digital ArticleHow you communicate about your policies can be just as important as what those policies are. -
A Bad Communication Strategy Around Sustainability Can Leave You Legally Exposed
Management Digital ArticleAs climate-related lawsuits increase, companies must balance transparency and risk in their sustainability communications. -
6 Lessons from Companies That Shut Down Their Business in Russia
Crisis management Digital ArticleHow leaders made business-altering decisions while navigating pressures from social media, employees, customers, politicians, and the stock market. -
Shift Your Leadership from “Power Over” to “Leading Through”
Business ethics Digital ArticleThriving organizations are created and sustained by thriving people. -
Teamwork at the Top
Collaboration and teams SpotlightIt’s not just who’s in the room—it’s how they behave together. -
Why Leadership Teams Fail
Collaboration and teams SpotlightAnd what to do about it -
Build Better Teams
Management Digital ArticleThis issue's Spotlight consists of four articles on leading teams. The first, "New Rules for Teamwork," by McKinsey's Angus Dawson and Katy George, introduces... -
Research: Speed Matters When Companies Respond to Social Issues
Business and society Digital ArticleAn analysis of Instagram posts by Fortune 500 companies after George Floyd’s murder found that customers were skeptical of those who waited too long to make a statement. -
Research: Why Companies Should Disclose Their Lack of Progress on DEI
Diversity and inclusion Digital ArticleStakeholders value transparency and accountability — even when you’re falling short. -
3 Ways to Clearly Communicate Your Company’s Strategy
Corporate strategy Digital ArticleMost leaders struggle to explain big decisions in a way that makes sense to employees. -
Dynamic Pricing Doesn’t Have to Alienate Your Customers
Pricing strategy Digital ArticleDone right, it should serve the long-term interest of companies and customers alike. - SPONSORED CONTENT FROM Boston University Questrom School of Business
Building Trust to Combat the Spread of Misinformation about Corporations Webinar
Corporate governance ResearchWebinar Sponsored By Boston University Questrom School of Business -
What Demographics Forms Say About Inclusivity at Your Company
Diversity and inclusion Digital ArticleTwo low-cost, low-risk suggestions that can boost belonging. -
The Challenges of Becoming a Less Hierarchical Company
Management Digital ArticleLessons from one company on how to navigate the ups and downs of going flat. -
GenAI Could Make Online Conversations More Civil
Internal communication Digital ArticleNew research examines whether LLMs can teach people conflict-mediation techniques at scale. -
How Companies Should Weigh In on a Controversy
Corporate communications Magazine ArticleA better approach to stakeholder management -
A Leader’s Guide to Navigating Employee Activism
Business and society Big IdeaHow companies can choose when — and whether — to act on employees’ concerns.
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The Activator Advantage: What Today's Rainmakers Do Differently
Management Book35.00View Details A proven approach used by today's best professional service partners to win, retain, and grow client relationships. There is a growing problem in the... -
WIllful Blindness at SynapGlobal: A Preventable Tragedy
Management Case Study11.95View Details This case provides a dramatic lens for examining the evolution of a crisis as fed by willful blindness (Heffernan, 2011). Organizational barriers impede... -
Choking at the First Signs of Crisis
Management Case Study11.95View Details Many crisis-based cases feature exceptionally dramatic warning signals and circumstances. This case regards what initially appears to be a relatively... -
Airport Blues: Passengers Grounded by Microsoft-CrowdStrike Outage
Management Case Study11.95View Details On July 19, 2024, CrowdStrike, one of the largest players in the global endpoint detection and response software market, pushed a single configuration... -
Xana Hotelle: From Niche to Mainstream
Management Case Study11.95View Details Xana Hotelle Management (Guangzhou) Co., Ltd. ("Xana") was founded in 2015 by an industry outsider, Shallen Lu. With seven years of experience at a multinational... -
Dairy Farmers of Canada: Hard Questions Surrounding 'Buttergate'
Management Case Study11.95View Details Dairy Farmers of Canada (DFC) faced a significant public relations challenge following a February 5, 2021, social media post from a Canadian cookbook... -
YouTube CEO Susan Wojcicki: Can she deliver again? (A)
Management Case Study11.95View Details This case explores the leadership challenges faced by Susan Wojcicki as CEO of YouTube in 2014, as she navigates the complexities of achieving profitability... -
YouTube CEO Susan Wojcicki: Can she deliver again? (C)
Management Case Study5.00View Details This case explores the leadership challenges faced by Susan Wojcicki as CEO of YouTube in 2014, as she navigates the complexities of achieving profitability... -
YouTube CEO Susan Wojcicki: Can she deliver again? (B)
Management Case Study5.00View Details This case explores the leadership challenges faced by Susan Wojcicki as CEO of YouTube in 2014, as she navigates the complexities of achieving profitability... -
Elite Hypermarket: The Puffs Predicament
Management Case Study8.95View Details This exercise details a significant service failure in 2021 at the in-house bakery of Elite Hypermarket, based in Goregaon, Mumbai, India, involving the... -
Elite Hypermarket: The Puffs Predicament - Roleplay
Management Case Study5.00View Details This is the roleplay exercise associated with W38178. -
New Beginnings Architecture: Avoiding the "Problem Employee" Trap
Management Case Study11.95View Details In late 2023, Sylvia Mackay, founder of New Beginnings Architecture, found herself facing a challenging dilemma. Isabelle Goodwin, a junior associate... -
The Lego Group: A Yellow-Brick Road toward Sustainability?
Management Case Study11.95View Details In January 2024, the LEGO Group (LEGO) welcomed a new chief sustainability officer. The role promised to position LEGO as an industry leader in sustainability... -
Southwest Airlines: Navigating Winter Turbulence
Management Case Study11.95View Details The December 2022 holiday season was anticipated to mark the first "post-COVID" holiday. However, an unusually severe storm hit at the end of December,... -
Wendy's: A "Frosty" Reception for Dynamic Pricing
Management Case Study11.95View Details In February 2024, Wendy's CEO Kirk Tanner announced that the company planned to test dynamic pricing at select US locations sometime in 2025. However,... -
Bauer Hockey: Navigating a Sponsorship Crisis (A)
{{MajorSubject}} Case Study11.95View Details On October 10, 2022, Mary-Kay Messier, vice-president global marketing of Bauer Hockey (Bauer), was faced with a difficult decision on the future of Bauer's... -
The Change Management Collection: Lead a Successful Change Initiative Inside Your Organization
Management Special Offer115.00View Details Whether you're navigating a major restructuring, implementing new technology, or driving cultural shifts, the ability to lead change effectively is a... -
Alphabet Eyes New Frontiers (B)
Management Case Study5.00View Details In October 2015, Google restructured into Alphabet, a holding company, which analysts said would facilitate innovation among its diverse subsidiaries.... -
Morocco: Country Image Management and Nation Branding
Management Case Study11.95View Details The case presents information about Morocco as a rapidly developing emerging economy which is achieving notable success in a range of global business... -
Girlstakeover.Org: Non-Profit's Critical Proof-of-Concept and Adoption Strategies
Management Case Study11.95View Details In September 2022, inspired by personal experiences, marketing executive Nicole Bezinski decided to set up GirlsTakeOver.org (GTO) after recognizing that...